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PRESS INFORMATION ISSUED ON BEHALF OF:
Training Synergy
77 Cornhill, London, EC3V 3QQ
tel 0800 072 5900; fax 0870 242 9494


12th December 2006

Training Synergy helps British Energy_s XP migration project

Training solutions provider, Training Synergy, has provided training support to a Windows XP rollout throughout British Energy offices in the UK.


"We needed to provide security-cleared IT training specialists who had experience of tutoring users in Windows XP and Office 2003 to train some 6,000 users across seven 'geographically dispersed' sites throughout Britain on dates to suit the trainees," explained Training Synergy's David Field.

"We were able to meet all these challenges, via a team of ten trainers who provided not only the basic training but also 'floorwalking' support to mentor the users once they had received their basic training. They also conducted review meetings via telephone and local Training Synergy trainers provided just-in-time support as and when required."

"Training Synergy quickly understood our requirements and always provided high calibre staff," commented Mr M Askham, the project manager for British Energy. "The training and floorwalking support aspect of the project consistently received good feedback."

"Nowadays, trainers are becoming consultants and mentors, working with learners to advise and guide them to help them become more productive in their daily roles," said Daniel Hanlon, Training Synergy's managing director.

"These changes in trainers' roles have led to an increase in the value they can bring to an organisation," he added. "This is one key area where our customers are experiencing and benefiting from the added value that Training Synergy's trainers can bring."

end


About Training Synergy

With over 300 training personnel working on projects across the UK at any one time and a turnover in excess of £10m, Training Synergy is one of the UK's largest training solutions providers. It delivers some 40,000 training days a year and has 7,000 trainers on its database.


Further Information from:

Stephen Fletcher, BroadSkill, 0845 050 5353 or 07968 626999; www.broadskill.com
Daniel Hanlon / David Field, Synergy, 0800 072 5900 or 020 7556 1140 /1141; www.trainingsynergy.com

Bob Little, Bob Little Press & PR, 01727 860405
 

 

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