Parking Institute praises Docebo's learning management system
Docebo's SaaS-based e-learning platform meets over 50 key criteria
to become one organization's ideal LMS
Naples, Italy, June 15, 2014, When the USA-based
International Parking Institute (IPI)
realized the opportunities and advantages to be gained from
disseminating its knowledge and experience via e-learning, it
started searching for a suitable learning management system (LMS).
To help in this search, the IPI produced a document setting out over
50 required features of an LMS. These included that the LMS had to
have:
- An excellent, reliable customer service from the provider
- Reporting capabilities that included the ability to manage records
for both institute members and non-members
- A Tin Can option for packaging
- Mobile learning capabilities
- Customizable certificates
- The ability to be branded with the IPI logo
- Email notification for learners
- The ability to set expiration dates for learners
- A cloud-based solution so that users wouldn't experience
significant downtimes while the LMS was being upgraded
- Reliable, on-demand, 24 x 7 accessibility to the e-learning
materials
'Moreover, its cost couldn't be prohibitive,' said Kathleen Federici,
the Director of Professional Development at the IPI.
Generating a positive learner experience was key for the IPI. It
wanted learners to have courses created via the most relevant
technology, giving them an advantage when experiencing asynchronous
learning.
Furthermore, it wanted the users to be able to easily access the
course content - on such things as interpersonal skills as well as
parking industry-related topics including parking enforcement, on-
and off-street parking and the technological trends in parking - as
well as to begin and navigate the programs intuitively.
'With such a long list of key criteria for its LMS, it was fortunate
that the IPI came across Docebo - the global E-Learning
Software-as-a-Service (SaaS) solutions provider - fairly early on in
its search,' said Alessio Artuffo, Docebo's Chief Operating Officer
in North America.
The IPI adopted Docebo's LMS because that LMS met every one of the
IPI's 50 or more criteria for an ideal LMS. In addition, the IPI
found that the Docebo Cloud-based LMS offered easy integration with
its other corporate systems - and the company provides a high level
of customer service.
'The Docebo LMS met all our business requirements,' Kathleen
confirmed. 'We particularly liked the ease of navigation and the
administrative and customer support options.'
Integrating the Docebo LMS securely with the IPI member database
proved challenging but it's extremely important for the IPI because
it allows them to present institute members with one set of course
prices while showing a completely different price for the same
courses to non-members. This enables the IPI to manage both members'
and non-members' learning needs and records, along with differential
course pricing, in one system.
'And now that we have new requirements, due to an organizational
accreditation related to external regulatory standards that we're
seeking, Docebo is working with us to meet those additional
compliance standards - principally by adding new features to the LMS,'
she added.
'Docebo also offers our users a seamless and positive experience -
making their whole learning experience enjoyable for them,' Kathleen
stated. 'Once our users - who're are drawn from universities,
government, municipal as well as public and private entities and
organizations - buy a course on our website, the Docebo LMS
automatically releases user access emails within minutes of the
e-commerce transaction.
'The ease of navigation through the LMS proves that the system is
intuitive and user-friendly. To date, 96% of our users say the
technology is easy to navigate.
'Moreover, we've not had an inquiry from any of the 700 and more
users who're in the system - and we inaugurated working with the
Docebo LMS over six months ago. Of course, we provide each user with
a two-minute tutorial on the system, which 90% of all users complete
and, on the evidence of zero inquiries, this appears to be more than
adequate.'
Originally known as the Institutional and Municipal Parking Congress
(IMPC), the IPI was founded in 1962 to ‘advance the parking
profession' and is based in Alexandria, VA, in the USA.
It draws its members from professionals from cities, port
authorities, civic centers, academic institutions, hospitals and
healthcare facilities, airports, corporate complexes, race tracks,
transit and transportation agencies, retail, hospitality, and
entertainment and sports centers, as well as architects, engineers,
financial consultants, urban planners, and suppliers of equipment,
products and services to the parking and transportation industries.
It achieves its aims through leadership, education, professional
development, conferences connections, data collection, advocacy and
outreach.
About Docebo
Docebo is a disruptive Cloud E-Learning solutions provider that is
revolutionizing the online training market with its Software as a
Service Learning Management System. Established in 2005, Docebo has
over 28,000 installations worldwide, and is sold in more than 65
countries around the world. The Docebo LMS offers an enterprise
solution for mid-sized to large organizations. Customers benefit
from Docebo solutions thanks to a scalable pricing model, a third
party integration (via API), and reliable service available 24/7 to
further enhance the user experience.