Worldwide freight forwarder chooses the Docebo learning
management system
Naples, Italy, September 30, 2014, Implementing Docebo's
Cloud-based, Software-as-a-Service (SaaS), e-learning platform is
bringing business benefits to the international freight forwarder
with a global footprint, JAS Worldwide Management, Inc. (JAS).
Since JAS began using the Docebo learning management system (LMS)
last year, around a third of JAS's 3,700 employees in 80 countries
around the world make regular use of the LMS. These employees -
ranging from dock workers and warehouse operatives to the company's
President and CEO - are accessing learning materials relating to
general IT knowledge and skills as well as those relating to
sales-related and other proprietary business skills.
'There is, of course, a great deal more to learning - and delivering
learning - than making cost savings and then keeping development and
delivery costs to a minimum,' acknowledged Ken Kozlowski, JAS's IT
Training Director, who's based in Atlanta, Georgia in the USA .
'However, we've been impressed that, since implementing the Docebo
LMS, the cost of delivering each individual piece of learning to any
and every user is less than 20 US cents.
'Using the Docebo LMS makes things easier for the end users,' he
added. 'They have one place to go for their learning materials and,
importantly, it's allowed us to evaluate our end users' knowledge of
our products and services.'
Encouraged by this, JAS has now chosen to include, within the Docebo
LMS, all the relevant online compliance training activities for the
whole organization. Of particular note is that the LMS implements a
re-training approach - allowing for course re-takes.
In this way, JAS is further increasing the number of users of its
Docebo learning and compliancy delivery portal. Moreover, it further
raises awareness, among all JAS employees worldwide, of the LMS, its
contents, capacity and capabilities.
'As part of JAS's Global One Initiative, which is standardizing our
operating platform worldwide, we needed a central resource for all
of our corresponding business process policies, documentation and
training materials,' confirmed Tina DeFeo West, a Training
Specialist at JAS.
In selecting the Docebo LMS, JAS's key criterion was to find a
simple, user-friendly, virtual place for its end users to access
information and test their knowledge on various aspects of the
freight forwarding business. Ken said: 'Of all the systems that we
investigated, Docebo's was the simplest and easiest to set up that
we found - yet it was still robust enough to grow with us.
'It provides a straightforward way to store and distribute learning
materials - and then test our end users on these materials that
relate to JAS's processes, products and services. Financially, it
makes sense as well since it's extremely reasonably priced, compared
with the four other potential solutions that we researched in depth.
'
According to Tina: 'Docebo's LMS offers us almost unlimited
potential to enhance our inventory of learning materials to include
video, embrace SCORM and provide other rich format training
offerings. This will help us keep our user audience engaged by
providing a more interactive experience.
'The flexibility of the system is ideal for us - and it doesn't
require advanced web-developer knowledge to understand and use,' she
added. 'It enabled those of us who don't have extensive technical
backgrounds to implement the system quickly and with ease, adapting
it to suit our business needs - and also expand it with simple yet
efficient plug-and-play tools.
'Docebo has enabled JAS to create a central repository and resource
for all of our training materials, documentation and policies; it's
helped standardize our approach to training globally, allowing
consistent, controlled messaging, and it's created a method and
process by which JAS can assess and evaluate its employees' skills,
knowledge base and areas for improvement.'
Ken added: 'The move has branded our training department, making it
the ‘Go To' place for job-related information - giving us, as a
company, a one-stop shop for all our training/ learning materials.'
JAS Worldwide Management, Inc.(JAS), an international freight
forwarder with a global footprint, provides air forwarding, ocean
forwarding and other services – including warehousing and
distribution, customs consultancy, kitting and order fulfilment.
Established in Italy in 1978, the company initially concentrated on
air freight - principally focusing on moving goods between Europe
and the Far East. Having added ocean freight services to its
portfolio in 1985, JAS has continued to expand from 2001 through the
increased use of technology, notably multi-lingual web-based
electronic commerce and sophisticated computer applications. JAS has
a strong presence around the world and, in recent years has expanded
its oil & energy as well as project operations in a growing number
of locations worldwide. Currently, it has a global network of 47
subsidiaries, 35 exclusive agents and over 3,700 employees across
more than 80 countries.
About Docebo
Docebo is a worldwide, and is sold in more than 65 countries around
the world. The Docebo LMS disruptive Cloud E-Learning solutions
provider that is revolutionizing the online training market with its
Software as a Service Learning Management System. Established in
2005, Docebo has over 28,000 installations offers an enterprise
solution for mid-sized to large organizations. Customers benefit
from Docebo solutions thanks to a scalable pricing model, a third
party integration (via API), and reliable service available 24/7 to
further enhance the user experience.