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Docebo
Via Toledo 156, 80134, Napoli (NA) - Italy
Phone: +39.039.2323286; Web:
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Learning at travel retailer Nuance goes places thanks to Docebo
Athens, Georgia, USA, February 23, 2015 - The Zurich-based
travel retailer, Nuance, is using the Docebo Cloud SaaS-based
e-learning solutions platform to centralize knowledge within the
company and make it available as and when it's required.
Nuance, which employs more than
6,100 people worldwide and serves over 31m travelling customers a
year, operates retail outlets spanning more than 60 locations in 18
countries and territories across the globe. In addition to a number
of duty and tax-free stores, brand boutiques and concept stores -
covering some 73,000 square metres - the company also provides
in-flight services and operates a wholesale and distribution
business, supporting the travel retail sector.
According to Mario Pizzagalli, of iqons s.r.l., whom Nuance asked to
source - and project manage the installation of - a suitable
learning management system (LMS) for its 'Learning Library Project':
'Docebo is extremely simple and intuitive both to install and
administer and - importantly - end users also find the Docebo LMS
easy to use. Moreover, we've found that Docebo's standard of
customer service is extremely high.'
In the past, Nuance had made many attempts to develop a single
Learning Library and a unique knowledge repository. The result was
that the knowledge and training material had been compiled in
different formats, with different tools and stored in different
repositories. Moreover, it was difficult to update all the different
libraries and ensure that they all had the most current, appropriate
information.
So the company's HR department's search for the answer to the
challenge of minimizing training time and especially improving
getting new staff 'up-to-speed' quickly led it - via Mario - to
Docebo. Docebo's LMS, which is available in over 30 languages,
currently is installed in over 28,000 installations at Docebo's 800
business-to-business (B2B) clients in over 80 countries.
Claudio Erba, CEO of Docebo, commented: 'Like many of Docebo's
clients, Nuance's employees come from different countries - and work
in a range of locations around the world. This makes organizing
regular classroom-delivered training extremely difficult,
labour-intensive and expensive.
'As Nuance has discovered, the more efficient and effective
alternative is Docebo's LMS, which helps build a single, always
up-to-date knowledge repository and delivers its various learning
materials online to learners around the world.'
For more details on this story, visit: https://www.docebo.com/elearning-lms-resources/?PRBOBNUANCE
About Nuance
Travel retailer, Nuance, serves over 31m travelling customers a
year. It operates retail outlets spanning more than 60 locations in
18 countries and territories across the globe. In addition to duty
and tax-free stores, brand boutiques and concept stores - covering
some 73,000 square metres - the company also provides in-flight
services and operates a wholesale and distribution business,
supporting the travel retail sector. Headquartered in Zurich, Nuance
employs more than 6,100 people worldwide.
Since 2014, Nuance has been part of the Dufry Group but Nuance began
in 1917 - running retail activities on board ships under the name of
Ocean Trading. The company entered the world of aviation in 1955
selling duty free items on board Swissair. It became Nuance in 1992
through the merger of Swissair and Crossair duty-free.
About Docebo
Docebo's Cloud-based, Software-as-a-Service (SaaS) Enterprise
learning management system (LMS) is sold in more than 80 countries.
Established in 2005, Docebo (Latin for 'I will teach') has over
28,000 installations and offers an enterprise solution for mid-sized
to large organizations. Customers benefit from Docebo solutions
thanks to a scalable pricing model, a third party integration (via
API), and reliable service available 24/7 to further enhance the
user experience.
For more information, visit www.Docebo.com or contact Dario De
Angelis at +39 039.2323286, or email press@docebo.com