PRESS INFORMATION ISSUED ON BEHALF OF:
Docebo
Via Toledo 156, 80134, Napoli (NA) - Italy
Phone: +39.039.2323286; Web:
http://www.docebo.com/
Thomson Reuters gains global value from the Docebo learning
management system
Athens, Georgia, USA, March 24, 2015 - Thomson Reuters, the
world-renowned source of intelligent information for businesses and
professionals, is using the Docebo Cloud SaaS-based e-learning
solutions platform to train and develop its IP & Science division's
global sales team.
Launched in September 2014, the Docebo system at Thomson Reuters now
holds over 135 SCORM-compatible files of learning materials. Some
300 members of Thomson Reuters' global salesforce, located on six
continents, have already received learning materials - and they've
accessed them in over 20 languages. Potentially, the system could
support some 3,000 staff within the IP & Science division.
'Thanks to the Docebo LMS, key information is now getting to
everyone at the same time - and, though quizzing and knowledge
checks, we can be sure that our team understands the information
they're receiving,' said Erica LeBlanc, the division's Operations
Development Manager. One of four main divisions comprising
Thomson Reuters, the IP & Science
section currently generates annual revenues of $982m and produces an
operating profit margin of 22.9%.
Before the advent of the Docebo system, Erica and her small team of
trainers delivered all the division's training, globally. This
wasn't sustainable, so the IP & Science division decided to deliver
its learning materials via an LMS.
Erica explained, 'When we update our products, we need to tell our
customers - and the faster we can share this information, the
better. We realized that, because we're now delivering learning
globally, we needed an LMS that we could customize in different
languages - so that, when users access it, what they see is in their
local language.'
Among other things, Thomson Reuters also wanted an LMS with a
‘sleek', modern user interface - and one that could cope with users
accessing the learning materials via various mobile devices. It also
wanted a system that it could implement with minimal downtime.
'The migration was a first-rate experience,' Erica revealed. 'We had
the new system up and running globally within three months.'
In the longer term, Thomson Reuters wants to develop a fully blended
approach, with classroom-delivered learning complementing self-paced
online learning materials, augmented via webinars. Erica commented:
'The Docebo platform is ideal for helping us to do this, because of
ease of use - and because it's the repository for our learning and
development information.
'Our entire sales staff, as well as other parts of the IP & Science
business, have access to the system,' she added. 'In addition, all
the subject matter experts within the company, along with our sales
training course team, have access as administrators or instructors -
and any Thomson Reuters manager can access the records of the people
who report to them without placing a formal request.
'We're now able to meet the demands of the sales team quickly. So,
if there's something specific that they want to learn, we can
identify it, produce the relevant learning materials and get that to
them - on a global scale - much quicker than was previously
possible.
'Moreover, especially since we're a global team, it cuts down on
travel expenses tremendously. So the Docebo LMS helps in terms of
reducing costs that, typically, would be incurred in getting
everybody to have that same level of knowledge via more traditional
training methods,' Erica said.
For more details on this story, visit: https://www.docebo.com/elearning-lms-resources/?TRPRBOB
About Thomson Reuters
Thomson Reuters is a world leading source of intelligent information
for businesses and professionals. It combines industry expertise
with innovative technology to deliver critical information to
leading decision makers in the financial and risk, legal, tax and
accounting, intellectual property and science and media markets,
powered by a trusted news organization. The organization's origins
date from 1851, in London, when Paul Julius Reuter, a German-born
immigrant, arrived there from Aachen, where he had been running a
news and stock price information service. Now a global organization,
the company occupies a large number of offices around the world,
with the USA (40 locations) and the UK (12 locations) leading the
way.
About Docebo
Docebo's Cloud-based, Software-as-a-Service (SaaS) Enterprise
learning management system (LMS) is sold in more than 80 countries.
Established in 2005, Docebo (Latin for 'I will teach') has over
28,000 installations and offers an enterprise solution for mid-sized
to large organizations. Customers benefit from Docebo solutions
thanks to a scalable pricing model, a third party integration (via
API), and reliable service available 24/7 to further enhance the
user experience.
For more information, visit www.Docebo.com or contact Dario De
Angelis at +39 039.2323286, or email press@docebo.com